Conflict Resolution for HR Managers
Speakers: Kelly A. Lazerson, Associate, LeBeau Thelen, LLP & Lee Jay Berman, Mediator & Trainer
Dispute and conflict among people is inevitable. We are human. Different life experiences and personal expectations will often collide. Private organizations and public agencies now realize that many disputes can be managed early, before they turn into costly, and sometimes damaging, conflicts. Through the use of mediation and conflict resolution processes, conflict prevention and avoidance can occur. Mediation is a form of dispute resolution in which a neutral third party facilitates communication between the disputants to help them reach a mutually acceptable agreement or solution. While mediation has been around for decades, its benefits are now more readily acknowledged in times of fiscal constraint and crowded court and administrative dockets and is finding a new home in workplace and executive environments. This presentation will provide useful tips and tools for seeing conflict in a different way including understanding what interests drive people to take the positions they do in a dispute. By shifting the discussion to those interests, we can help people see more available choices and find the win/win solution or outcome.
Kelly A. Lazerson, an attorney since 1990, joined the firm in 2016 from the public sector, most recently serving as a Senior Staff Attorney with the Kern County Superintendent of Schools Legal Service focusing on personnel and employmentLee Jay Berman
issues for school and community college districts. Ms. Lazerson also served as the Legal Research Attorney/Alternative Dispute Resolution Administrator for the Kern County Superior Court. Prior to her service in the public sector, she worked in private practice as an employment law attorney.
Ms. Lazerson's practice focuses on a wide range of employment law matters and civil litigation, including handling discrimination, wrongful termination and wage and hour litigation, appeals and administrative writs.
Ms. Lazerson has served as an Adjunct Professor at California State University, Bakersfield, teaching education law, and has provided numerous training seminars to public and private employers, management personnel and school administrators. She has also served as a mediator and judge pro tem.
began as a full-time mediator over 23 years ago, and has successfully mediated over 2,200 matters. He is a on the American Arbitration Association’s elite Master Mediator panel for employment matters, and is a national panelist on AAA’s commercial and construction panels. He is a Distinguished Fellow with the International Academy of Mediators, a Charter Diplomat with the National Academy of Distinguished Neutrals (NADN), certified by the International Mediation Institute, and a Dispute Resolution Expert with the United Nations Development Programme. The NADN recently honored him with their inaugural “Distinguished Neutral of the Year” award. He was Mediator of the Year for the US Bankruptcy Court in California, California’s Daily Journal twice named him “Top Neutral”, Acquisition International Magazine awarded him “Mediator of the Year – California” from 2012-2017, and he has been voted by his colleagues into the Who’s Who of International Commercial Mediation in 2012-2017.
A respected trainer, he founded the American Institute of Mediation, leaving his position as Director of Pepperdine Law School's Mediating the Litigated Case program after seven years. The Southern California Mediation Association awarded him the Randolph Lowry Award for his work in advancing the education in the mediation field. He served for four years as national chair of the American Bar Association’s Dispute Resolution Training Committee. In addition to lecturing and training at Pepperdine, he has lectured and trained at Universities across the U.S., and at Bond University in Brisbane, Australia. Lee Jay has trained judges, attorneys and business leaders in India, Australia, and throughout Europe and the Middle East.
As an author, he has published numerous articles on mediation, negotiation, ethics, and leadership. Along with his blog Eye On Conflict, the ABA will be publishing two of his books in 2018.